New Media Services

Monday - Friday
9am - 5pm

Located in the General Services Complex

Media.doc

Monday - Friday
9am - 5pm

Located in DC, MC, SCH, SLC & STC

Staff & Faculty

Contact Information

Please e-mail rt-rs-printers@rt.uwaterloo.ca or contact John Jaray ext 36389 if you have any questions or want further information.

Advantages of Fleet Copiers

Visit the Xerox Website at www.xerox.com to view the entire product line.

Service and Support

For ordering toner, or if you need service on your machine, please call 1 (866) 715-0788 and provide your serial number.

For recycling toner or drums, please place the empties in their original box, attach the Xerox return recycling label[PDF Link] and mail to Central Stores - ECH.
Xerox Supplies Order Form [Excel Document]

Meter reads are collected automatically from Xerox WorkCentres connected to the network. Meter reads for units not connected should be sent to copiers@lists.uwaterloo.ca with the serial number of the machine.

If your Xerox unit is moved for any reason to another location from where it was installed, please contact us and provide the unit's serial number, old building and room number and the new building and room number.

Support for specific devices:

Training and Tutorials

If you have not yet received training on your new model, or if you would like to request more training on advanced features, please contact us.

Visit the Xerox support site for video tutorials. There are a number of ‘How To’ topics to learn from including: